{"id":6224,"date":"2026-04-02T13:42:00","date_gmt":"2026-04-02T11:42:00","guid":{"rendered":"https:\/\/hi-technologies.ch\/?p=6224"},"modified":"2026-04-02T17:25:04","modified_gmt":"2026-04-02T15:25:04","slug":"technicien-support-audiovisuel-h-f-100","status":"publish","type":"post","link":"https:\/\/hi-technologies.fr\/fr\/technicien-support-audiovisuel-h-f-100\/","title":{"rendered":"Technicien support Audiovisuel (H\/F) 100%"},"content":{"rendered":"\n

Qui nous sommes<\/strong>?<\/h2>\n\n\n\n

Cr\u00e9\u00e9e \u00e0 Gen\u00e8ve en 2013, Hi Technologies est une entreprise leader de l\u2019int\u00e9gration audiovisuelle en Suisse romande. Forte d\u2019une \u00e9quipe de 34 collaboratrices et collaborateurs, l\u2019entreprise con\u00e7oit, d\u00e9ploie et maintient des solutions audiovisuelles pour une client\u00e8le professionnelle exigeante et prestigieuse (horlogerie de luxe, banque et finance, institutions internationales, etc.) mais aussi au sein d\u2019environnement h\u00f4teliers et r\u00e9sidentiels de prestige.<\/p>\n\n\n\n

Dans le cadre de notre d\u00e9veloppement, nous recherchons un(e) Technicien(ne) Support Audiovisuel (H\/F)<\/strong> pour renforcer notre service Support<\/strong>, d\u00e9di\u00e9 \u00e0 la maintenance et \u00e0 l\u2019assistance technique de nos clients.<\/p>\n\n\n\n

I. Vos missions principales chez nous<\/h2>\n\n\n\n

Sous la responsabilit\u00e9 du Responsable du service Support<\/strong>, vous assurez le bon fonctionnement des installations audiovisuelles chez nos clients et garantissez un haut niveau de qualit\u00e9 de service.<\/p>\n\n\n\n

Responsabilit\u00e9s au quotidien :<\/strong><\/p>\n\n\n\n

    \n
  • Assurer la maintenance pr\u00e9ventive<\/strong> des installations audiovisuelles chez les clients.<\/li>\n\n\n\n
  • Intervenir en maintenance corrective<\/strong> en cas d\u2019incident ou de dysfonctionnement.<\/li>\n\n\n\n
  • Diagnostiquer les pannes mat\u00e9rielles et logicielles (audio, vid\u00e9o, contr\u00f4le, r\u00e9seau AV).<\/li>\n\n\n\n
  • Effectuer les interventions sur site et, selon les cas, \u00e0 distance.<\/li>\n\n\n\n
  • Tester, remplacer ou reconfigurer les \u00e9quipements d\u00e9fectueux.<\/li>\n\n\n\n
  • Assurer la remise en service rapide des installations avec un fort niveau de r\u00e9activit\u00e9<\/strong>.<\/li>\n\n\n\n
  • Accompagner et assister les utilisateurs dans l\u2019exploitation de leurs \u00e9quipements.<\/li>\n\n\n\n
  • Garantir un excellent niveau de service client<\/strong> et repr\u00e9senter l\u2019image de l\u2019entreprise chez nos clients.<\/li>\n\n\n\n
  • Assurer le reporting des interventions client (tickets, rapports, comptes rendus).<\/li>\n\n\n\n
  • Mettre \u00e0 jour et suivre les dossiers techniques clients.<\/li>\n\n\n\n
  • Travailler en collaboration \u00e9troite avec les \u00e9quipes techniques et projets.<\/li>\n<\/ul>\n\n\n\n

    II. Qualifications n\u00e9cessaires<\/h2>\n\n\n\n
      \n
    • Bonne connaissance de l\u2019int\u00e9gration audiovisuelle en environnement professionnel (visioconf\u00e9rence, diffusion et captation audio\/vid\u00e9o, domotique, syst\u00e8mes de contr\u00f4le).<\/li>\n\n\n\n
    • Exp\u00e9rience solide (3 ans minimum) dans les activit\u00e9s d\u2019installation, support technique et maintenance audiovisuelle.<\/li>\n\n\n\n
    • Sens du service, excellent relationnel client et capacit\u00e9 \u00e0 g\u00e9rer les priorit\u00e9s.<\/li>\n\n\n\n
    • Esprit collaboratif, rigoureux et m\u00e9thodique.<\/li>\n\n\n\n
    • Ma\u00eetrise de l\u2019outillage professionnel.<\/li>\n\n\n\n
    • Capacit\u00e9 \u00e0 analyser et r\u00e9soudre des incidents techniques.<\/li>\n\n\n\n
    • Volont\u00e9 d\u2019apprendre et de se former en continu selon les \u00e9volutions technologiques.<\/li>\n\n\n\n
    • Permis de conduire indispensable.<\/li>\n\n\n\n
    • Une formation valid\u00e9e en \u00e9lectrotechnique, audiovisuel ou domotique constitue un r\u00e9el atout.<\/li>\n<\/ul>\n\n\n\n

      III. Ce que vous gagnez en nous rejoignant<\/h2>\n\n\n\n
        \n
      • Excellentes conditions salariales<\/li>\n\n\n\n
      • Un tr\u00e8s bel environnement de travail ax\u00e9 sur le confort des collaborateurs(trices).<\/li>\n\n\n\n
      • De nombreux avantages, dont :\n
          \n
        • V\u00e9hicule de service<\/li>\n\n\n\n
        • Laptop et smartphone professionnels<\/li>\n\n\n\n
        • Prise en charge des repas de midi et des frais de parking<\/li>\n\n\n\n
        • Afterworks et sorties d\u2019entreprise<\/li>\n\n\n\n
        • Ambiance conviviale au sein d\u2019une \u00e9quipe experte et passionn\u00e9e<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n

          Poste \u00e0 pourvoir imm\u00e9diatement.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

          Vous connaissez bien le secteur de l\u2019int\u00e9gration audiovisuelle en milieu professionnel (visioconf\u00e9rence, salles de r\u00e9union connect\u00e9es, diffusion et captation audio et vid\u00e9o, domotique, room booking, etc.) et vous \u00eates reconnu(e) pour votre sens du service, votre r\u00e9activit\u00e9 et votre capacit\u00e9 \u00e0 r\u00e9soudre des probl\u00e9matiques techniques chez les clients ?
          \nVous appr\u00e9ciez le contact client et le travail en \u00e9quipe dans un environnement technique exigeant ?
          \nDans ce cas, ce poste est fait pour vous.<\/p>\n","protected":false},"author":1,"featured_media":3970,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[48,1],"tags":[],"class_list":["post-6224","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-emploi","category-non-categorise"],"acf":[],"yoast_head":"\nTechnicien support Audiovisuel (H\/F) 100% - Hi-Technologies<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hi-technologies.fr\/fr\/technicien-support-audiovisuel-h-f-100\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Technicien support Audiovisuel (H\/F) 100% - Hi-Technologies\" \/>\n<meta property=\"og:description\" content=\"Vous connaissez bien le secteur de l\u2019int\u00e9gration audiovisuelle en milieu professionnel (visioconf\u00e9rence, salles de r\u00e9union connect\u00e9es, diffusion et captation audio et vid\u00e9o, domotique, room booking, etc.) et vous \u00eates reconnu(e) pour votre sens du service, votre r\u00e9activit\u00e9 et votre capacit\u00e9 \u00e0 r\u00e9soudre des probl\u00e9matiques techniques chez les clients ? 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